Refund policy

Return Policy 
Because every item in our store is made to order, all sales are final. We do not accept returns, refunds, or exchanges. Please review your order carefully before placing it.

Damages and issues 
Please inspect your order upon reception and contact us immediately at airtravelapparel@gmail.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items  
We cannot accept returns or exchanges due to size, color, or buyer’s remorse since each product is printed specifically for you. 

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Questions?
You can always contact us with any questions at airtravelapparel@gmail.com. We’ll do our best to help resolve any concerns.